Documentation

Danger Zone

Danger Zone

The Danger Zone contains irreversible actions that can significantly impact or permanently delete your organization. These settings are restricted to organization owners only.

All actions in the Danger Zone are permanent and cannot be undone. Proceed with extreme caution.

Available Actions

Delete Organization

Permanently removes your organization and all associated data from Transfur.

What Gets Deleted

When you delete an organization:

  • ✅ Organization profile and settings
  • ✅ All team members and their access
  • ✅ Animal listings and records
  • ✅ Transport history
  • ✅ Adoption records
  • ✅ Forms and applications
  • ✅ Payment history
  • ✅ All uploaded files and images

What Is Retained

For legal and compliance reasons:

  • 📋 Financial transaction logs (anonymized)
  • 📋 Legal documents (adoption contracts)
  • 📋 Audit trails (for 7 years)

Before Deleting

Export Your Data - Download animal records, export adoption history, save transport logs, and backup important documents
Notify Stakeholders - Inform team members, contact active adopters, update partner organizations, and redirect website/social media
Settle Obligations - Complete pending adoptions, finish active transports, process final payments, and close open applications
Cancel Subscriptions - Review billing settings, cancel active subscription, and download final invoices

Deletion Process

To delete your organization:

Navigate to Settings → Danger Zone
Click Delete Organization
Read the warning carefully
Type your organization name to confirm
Enter your password
Click I understand, delete this organization
Final 24-hour cooling period begins

Cooling-Off Period

After confirming deletion:

  • 24-hour waiting period activated
  • Email sent to all organization owners
  • Deletion can be cancelled within 24 hours
  • Automatic deletion after period expires

Cancelling Deletion

If you change your mind:

  1. Click the cancellation link in email
  2. Or visit Danger Zone before expiry
  3. Click Cancel Deletion
  4. Organization remains active

Data Export

Before any destructive action:

Quick Export

Download essential data:

  • Animal database (CSV)
  • Adoption records (CSV)
  • Member list (CSV)
  • Basic statistics (PDF)

Comprehensive Export

Full data archive includes:

  • Complete database backup
  • All uploaded files
  • Form submissions
  • Email templates
  • Configuration settings

Export Timeline

  • Quick exports: Immediate
  • Full exports: 1-24 hours
  • Large organizations: Up to 48 hours
  • Download link valid: 30 days

Alternative Options

Before deleting, consider:

Deactivation

Temporarily suspend operations:

  • Organization becomes read-only
  • Data preserved
  • Can reactivate anytime
  • No billing during deactivation

Transfer Ownership

Hand over to another organization:

  • Transfer all data
  • Maintain continuity
  • Preserve history
  • Smooth transition

Archive Mode

Maintain records without activity:

  • Historical access only
  • Reduced billing rate
  • Compliance maintained
  • No new operations

Security Measures

Authentication Required

All Danger Zone actions require:

  • Password confirmation
  • Two-factor authentication (if enabled)
  • Owner role verification
  • Email confirmation

Audit Trail

All actions are logged:

  • Who initiated action
  • Timestamp
  • IP address
  • Confirmation method

Notifications

Automatic alerts sent to:

  • All organization owners
  • Primary billing contact
  • Designated emergency contact

Recovery Options

Accidental Deletion

If organization was deleted accidentally:

  • Contact support within 30 days
  • Provide organization details
  • Verify ownership
  • Recovery may be possible

Data Recovery

Within 30 days of deletion:

  • Some data may be recoverable
  • Fees may apply
  • Not guaranteed
  • Contact support immediately

Best Practices

Before Using Danger Zone

  1. Exhaust Alternatives - Try deactivation first
  2. Consult Team - Discuss with all stakeholders
  3. Legal Review - Ensure compliance with obligations
  4. Complete Export - Download all important data
  5. Document Decision - Record reasoning for action

Emergency Protocols

Establish procedures for:

  • Unexpected owner absence
  • Emergency succession
  • Data preservation
  • Stakeholder communication

Common Scenarios

Merging Organizations

When combining with another rescue:

  1. Export all data
  2. Coordinate with receiving organization
  3. Transfer necessary records
  4. Delete empty organization
  5. Redirect supporters

Closing Operations

When ceasing rescue operations:

  1. Find homes for current animals
  2. Transfer animals to partner rescues
  3. Complete all adoptions
  4. Notify community
  5. Archive then delete

For court-ordered actions:

  1. Consult legal counsel
  2. Document requirements
  3. Preserve necessary records
  4. Execute as directed
  5. Maintain compliance

Support

For Danger Zone assistance:

  • Emergency: support@transfurapp.com
  • Response: Within 24 hours
  • Phone: Available for deletions
  • Documentation: Keep all communications
  • General - Update organization info before major changes
  • Billing - Cancel subscription before deletion
  • Members - Notify team members of pending actions