Privacy Policy

Privacy Policy

Effective Date: July 13, 2025

Transfur App ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information about users of our platform, which connects animal rescue organizations and volunteers to coordinate rescue transport and foster homes.

1. Information We Collect

a. Personal Information

We collect information you provide when creating an account or interacting with the app, including:

  • Name
  • Email address
  • Phone number
  • Zip code or location
  • Organization affiliation (if applicable)

b. Usage Information

We automatically collect certain data through your use of the platform:

  • IP address
  • Device and browser type
  • Pages visited
  • Activity and interaction logs

c. Communication

If you contact us or receive updates from us (via email or SMS), we may keep a record of those communications.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Transfur App
  • Connect volunteers with rescue or foster opportunities
  • Send updates, reminders, and logistics messages
  • Improve our services and user experience
  • Comply with legal obligations

3. How We Share Information

We may share your data:

  • With other users, when needed for coordinating a request
  • With service providers (e.g., hosting, email/SMS delivery)
  • When required by law or to protect rights and safety

We do not sell your data.

4. Data Security

We take appropriate security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Opt-In and Use of Personal Information

When you create a profile on Transfur, you may choose to provide your ZIP code and phone number. This information helps us connect you with local animal rescue opportunities and volunteers, and enables notifications related to transport routes and foster opportunities in your area.

Providing this information is entirely optional, and users are considered to have opted in to communications related to Transfur operations by saving this information in their profile.

6. Opt-Out and Data Control

You can update or remove your ZIP code and phone number at any time through your account settings. You can also manage your communication preferences, including opting out of being contacted about volunteer opportunities, directly from your settings page.

You have the right to:

  • Update or correct your profile information
  • Opt out of non-essential communications
  • Toggle SMS/phone contact preferences in your settings
  • Request that we delete your account and personal data

Transfur respects your privacy, and we never share your personal information with third parties for marketing purposes without your explicit consent.

To make a request or for privacy concerns, please contact us.

7. Children's Privacy

The Transfur App is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the app or by email.